WHO WE ARE

Our website address is: https://cbscompany.com.

(In the rest of the text- website) is commited to protect your privacy and enable the best experience you can have on our web page. To most efficiently use your time on our web page, we might need some personal informacion from you that will help us adjust the contents on the pages regarding your preferences and wishes.

We beg that you read this statement so that you can understand how we respect and handle your personal data. This statement might change si we recommend frequent checks.

This privacy policy shows the ways of how African Plum uses all the data collected. By giving your personal information and accepting the Privacy Policy you are accepting the usage of your personal data in ways described in this policy. If the Privacy policy should change, the changed text will be published on this web page. Via continual use of the site and by giving your contact informations during online ordering and providing feedbacks you also accept the changes of Privacy Policy.

Privacy statement is a document guaranteeing protection of the privacy for all of our internet customers.  Website may be viewed free of charge and with no commitments of identity reveal or any personal data demands. If you decide to use some of our services (Question, Chating, Ordering, Commenting, Experiences), it is necessary to leave personal informaction so we can better process your request whatever it may be. (When leaving a question, we require contact info in order to replay or send feedback, regarding ordering or access to express mail services).

WHAT PERSONAL DATA WE COLLECT AND WHY WE COLLECT IT

1. COMMENTS

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

2. MEDIA

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

3. CONTACT FORMS

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

4. EMBEDDED CONTENT FROM OTHER WEBSITES

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

5. HOW LONG WE RETAIN YOUR DATA

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

6. WHAT RIGHTS YOU HAVE OVER YOUR DATA

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

7. WHERE WE SEND YOUR DATA

Visitor comments may be checked through an automated spam detection service.

8. DATA WE COLLECT
  • Domain and IP address
  • Browser kind and operating system kind that accesed our site
  • Time and duration of visit
  • Pages visited
  • If linked, addresss of the site that was used
  • If you send us your information we shall record the following:
  • Questions
    (Name, e-mail – on which we can answer)
    Contact data and quations are stored inside internal cloud as long as the author does not request the question removal.
9. USING COLLECTED DATA

Your personal data are used for:

    • So we can dispatch ordered items to the appropriate address
    • So we can send gifts, vouchers, invitation etc.
    • So we can send them to the delivery company. Via this direct contact, you will avoid eventual problems regarding delivery.
    • So we can inform you of any changes in our offers, special offers, and important changes on our web page.
    • All information collected will not be used fpr any other purpose than those stated in the privacy policy statement.
10. HOW WE SHARE INFORMATION WITH OTHERS

Website will not sell, rent or give your Personal information to any third party, if that is not necessary in order to give the service required. If you do not wish to receive information about or website changes, the new regarding our offers or similar information, you may freely inform us. You name will be removed from the list, shortly after your request is received

Information of you that we may share:

  • To other Proton System brends
  • To reliable third party sources that we can trust, and that provide delivery services (Post Office of Serbia, City Express) – list is in the text below.
  • To custom offices on the territory of the Republic of Serbia
  • To Proton System employees to provide better service for the customers as well as better marketing services.
  • To third parties that provide us with services- list in the rest of the text.
11. THE SAFETY OF COLLECTED DATA

Website cares a lot that all collected data are safe and secure from loss, changes, unauthorized access or any kind of malverzation.

Website is on the safe SSL server. We apply stricts safety procedures in regards to keeping or revealing information so that we can stop the information from reaching an unauthorised personel or other sites.

Links on our site lead to other sites. We cannot be held responsible for the policy or procedures on data safety or content on those other sites.

12. GDPR

What is GDPR (General Data Protection Regulation)?

General Data Protection Regulation (GDPR) (Regulation (EU) 2016/679) is a regulation by which European Parliament, Europian Union Council and the European Commission are making sure that all individual data is protected for the European Union (EU). It created rules on data safety in Europe and applies to Companies inside EU and global companies. The regulation is active sice May 2018. 2018.

How GDPR affects organisations/websites?

Apart from strenghtenong and standardization of data privacy for the EU customers, it might require additional processes for all organisations handling personal data of EU citizens, no matter where the organisation is located.

GDPR-a ‘Personal data’’ is explained in this article.

Websites dealing with personal data will have to ensure for their users:

  1. Accesibility to their information from the organisation/websire per demand
  2. Deletion of all records for that person
  3. Clear explanation upon site entry about which data is collected
  4. Where and when the data is used
  5. Is the data shared, and if so, to whom
  6. How long are the records kept
13. SUBPROCESSORS

In order to give the best service possible, information may be given to the mentioned suprocessors: On their sites you may view privacy policies but they all adhere to GDPR regulations.

KEEPING PERSONAL DATA

Personal data is collected and kept in our database located on our internal server, and as needed we can share some of it to some subprocessors that are GDPR regulated, we also keep records as e-mail lists usind software Mailchimp (e-mail marketing and marketing automatisation) that have adjusted their work ethics to GDPR regulations (Mailchimp privacy policy), for as long as one year. Paypal keeps records on foreign customers (PayPal privacy policy), backup bases are located on the protected DropBox (DropBox privacy policy) site in order to monitor and control easitl packages outside our country,  Tracking Code of sent products is located on the internal Trello site (Trello privacy policy) and can be shared via software for internal communication Slack (Slack privacy policy). Safety data (WordfenceLimit Login AttempsiThemesSecurity) may record IP address and keep in order to put on black lists in order to protect the website and other customers.  Ordering via messenger or Facebook and Instagram means you already accepted thir privacy policies.

14. FOR HOW LONG ARE WE KEEPING THE DATA?

 

Price Inqury:

  • Local server – Excel:
    Duration: User database of the 1st degree we keep for 10years after which it is transferred to the database of old users. When demanded, personal information are deleted from any databases we have.
  • DropBox – Excel:
    Duration: User database of the 1st degree we keep for 10years after which it is transferred to the database of old users. When demanded, personal information are deleted from any databases we have.
  • Hosting Email – MSG/Text
    Duration: Max: 1 year

Duration: Indefinitely or until deletion demand.

 

15. COOKIE POLICY

 

y using our website you are accepting that we can collect cookies and IP addresses and acces them, to use ithr methods of data collection about using the website and better your experience on our website.

Due to recent changes in laws, all websites active around European Union must receive approval for using and keeping cookies (or similar technologies) on your computers or mobile devices. This policy gives you clear and relevant information on cookies that iur website uses and why we use them.

For any further information, please contact us on office@proton.rs.

YOUR CONSENT

By continuing to use our website, you agree to receiving cokokies to your computer in order for you to find out what kind of detailed information we collect to analize your visit on our website. Please, read the Cookie policy carefully if you wish to know what information is being collected. If you do not wish to accept cookies, you wil not be able to use this site.


WHAT IS A COOKIE?

Cookies are small databases stored on your computer via website visited or certain messages or e-mails that you open. They have a vide use so that websites can function properly and their owners can have work and marketing data available.

Cookies that we use on the site help us ensure better experience on the webpage, they record your comments and help us improve the site. By accesing our websites you aggry to accept cookie privacy policy utilization, independent on the device used to acces the site.

WHICH PERSONAL DATA DO COOKIES KEEP?

Cookies have a text formation that holds information about the visitor. For it to work properly, the cookie does not necessary need to know your exact location, just your browser.

Some cookies we use may hold some more personal info about you. However, those information are kept only if they were posted by yourself on the website.

 

MAY I TAKE BACK MY CONSENT?


After giving consent for cookie usage, a cookie will be saved on your device that wil safe the setings for the next visit. This stops being valid after a period of time (13 months). If you wish to withdraw your consent at any time, you will need to delete the cookie in the web browser settings. For all additional information and cookie blocking or deletion, please visit aboutcookies.org

 

HOW CAN I DISABLE COOKIES?


Internet browsers enable you settings regarding cookie policies. It will most likely be in the menu (Options) or (Preferences).  We also names some links that may be useful if you wish to understand cookie settings more. For more information, use (Help) option on your browser

 

Cookie settings in Internet Explorer

Cookie settings in Firefox
Cookie settings in Chrome
 Cookie settings in Safari

 

WHEN DO WE USE COOKIES?

Monitoring

Cookies are used for collecting statistical data on how our users use our sites. For example, for:

  • Collecting feedback information on customer satisfaction via surveys on our websites;
  • Gaining Intel on how our users use the website so that we can improve their experience on it.

 

Target cookies

Target cookis are connected to servoces that are supported by third parties, such as the buttons „Like” or „Share”. Third parties give these services as a substitute for the information on the site visitation freuency.

Connecting scial networks like Facebook may lead that those pages use your personal information and use it onother sites for marketing purposes.

Cookies givemarketing agencies information on your visit so they can offer commercials that might interest you.All these third party cookies are monitored by hird party persons and additional information on them should be asked from those third parties.By using our site, you are accepting our cookie privacy policy as well as target cookies. In some ases, accepting these cookies may represent a condition for visiting the site (if you disable hem/block them we cannot quaratee the full efficacy of our websites.

You may choose permanent deletion from these advertisments by isiting http://www.networkadvertising.org/choices.

 

GOOGLE ANALYTICS

This webpage uses Google Analytics for analysing page usage of the sites. Google Analytics utilizes cookies for collecting standard data on page usage (IP address etc) and ransfers it to Google. Infirmation are then used for statistical analysis of webpage usage, making reports and following website activity.

Google rules on privacy are available on the address: https://www.google.com/policies/privacy/

 

Google developed additional programs for browsers for JavaScript Google analytics that can be turned off (ga.js, analytics.js, and dc. js). If you wish to be deleted from the Google analytics, you may download and install additional program on your browser. For additional information, click here.

 

REMARKETING

This webpage implements and may use Google Display advertisement to support zour interests on the internet (remarketing). In order to make your interests, Google will follow your actions on the site using cookies.

You may review, delete or add categories of interests on your browser using Google manager, recommended adverts, available on: https://adssettings.google.com/authenticated. However, this mechanism for signing off requires a cookie, so if you delete all cokkies from your browser, this mechanism will not be supported. In order for the mechanism to work on a certain browser, you should check your Google browser.

 

CRAZYEGG WEB ANALITICAL SERVICE

 

This web-software utilizes a group of activities that you perform on our web page, in order to better understand customer experience and its improvement. This service may record mouse clicks, mosuse movement, any text added, except the text you insert during ordering. CrazyEgg does not record personal identification data.

You can disable this service on https://www.crazyegg.com/opt-out.

TAWK.TO LIVE CHAT SERVICE

This web-software allows us to answer in the fastest possible time period- real time- and answer al your questions. Tawk.to is a software that adheres to GDPR regulation (more on their policy here).

SAFETY ADDITION

Safety addition:

  • Wordfence
  • Limit Login Attempts
  • iThemesSecurity

May use your IP address (anonymously) and block it from accesing our website if there is a possibility of unsanctioned and malware elements. Plug-ins may update public “black list” with IP addresses that attacks were identified from as to protect other sites that use the same data.

HOW CAN YOU CONTACT US?

In any moment you may demand cancelation from our lists, or for us to send you your information from our databases. You can also demand deletion of the personal information via request on info@cbscompany.com, titled: GDPR.

You can also talk to us via telephone: +41766300744 or come personally to the address of our base, with previous announcement: Via Dottor G. Polar, 48, Lugano, Switzerland.

15. STATEMENT ON RESPONSIBILITY WAIVER

 

Informations on this page are informational only. Although, the site content is up to date regarding products, marketing, sales, accuracy, completion or accessibility to information, we do not give statements on such.Any reliance on web information is on your own personal risk.

Under any surcumstances the website will not be held responsible for loss or dissatisfaction of users that can arise as a result of something read on our web pages, or could be inferred from the site content.

Via using this page, you can connect to other web pages that are not controlled by Herbafast.com. We do not have control over the nature, contents, accuracy or accessibility on those location sites. The existence of such links does not necessarily mean compliance to their contents or oppinions posed on those sites.

16. CUSTOMER EXPERIENCES

Although we always try our best to ensure precision, full information, accuracy, up to date info and their usability that are sent from the users of our products, on the page User’s experiences we have presented individual cases collected via mail, phone, social networks, so they are not a guarantee for success that was done in controlled and monitored conditions.

As much the time permits usm we will strive to be available to our customers for all information required for our product use, but cannot guarantee success.